In classroom

Approaching Challenging Conversations

Afsláttur af námskeiðsgjaldi.
Last day of registration is 28th of October
Standard registration fee 47.200 ISK 42.900 ISK

Tue. 7. Nov. at 09:00 - 12:00 hrs.

3 hours

Candace Bertotti, President of Candid Communications and visiting Adjunct Lecturer at Harvard Business School, Harvard Kennedy School of Government, Georgetown Law School.

Endurmenntun, Dunhaga 7.


Improve your ability to influence and be heard.
Learn tools for approaching tough conversations with confidence.
There are practical skills to help build relationships, work trough conflicts, persuade your boss, make progress when people have polarized viewpoints, and get better results.

Learn skills to defuse tension and neutralize strong emotions (in both yourself and the other person).
Practice and apply a simple framework for addressing tough conversations.
Understand the latest research on persuasion and influence in dialogue.

More information about the teacher is available on Candace Bertotti's webpage..

Mælum með áhugaverðu viðtali við Candace á Vísi.


Do you have the right to a grant from your union or the Icelandic Directorate of Labour to pay towards studies or shorter courses?
Check it out HERE.

Approaching Challenging Conversations