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Chinese tourism culture and receiving Mandarin Chinese speaking tourists

Kínversk ferðamenning og móttaka kínverskra ferðamanna
Afsláttur af námskeiðsgjaldi.
Last day of early registration is 25th of February
Standard registration fee 54.900 ISK 49.900 ISK
New

Velkomin á nýja heimasíðu! | Ef einhverjar spurningar vakna má senda okkur fyrirspurn í gegnum endurmenntun@hi.is

Mon. & Wed. 7. - 14. March. kl 16:30 - 19:30 (3x)

9 hours

Steingrímur Þorbjarnarson, anthropologist and sinologist

Námskeiðið fer fram í rauntíma í fjarkennsluforritinu ZOOM.
Upplýsingar um þátttöku í ZOOM.

Course

Í samstarfi við Konfúsíusarstofnunina Norðurljós
In cooperation the Confuciusinstitute Northern Lights

The number of Chinese tourists traveling to Iceland has increased immensely over the last few years. Misunderstanding due to cultural differences has been noticed in connection with Chinese tourists. What is the cultural background of Chinese tourists? What are the expectations Chinese tourists have when coming to Iceland? How can we better welcome guests from the biggest tourist market in the world?  Is there a simple and effective way which will improve communication with our guests from China? 

Topics covered:
Introduction to Chinese culture and etiquette.
Real event stories from the field on how to deal with cultural differences in connection with Chinese tourists.
Chinese customs and habits.
Chinese tourists abroad and in Iceland in particular.
 
What you will learn:
A competitive advantage having the ability to serve the fastest growing market better.
Better communication with the Chinese customer.
Insight into the mindset of Chinese tourists.
A better understanding of the experience Chinese tourists are seeking.

Who should attend:
All those who want an insight into the Chinese tourism culture, specifically workers in tourism. Travel companies managers, staff in restaurants and hotels, tour guides, drivers etc..

Teacher:
Steingrímur Þorbjarnarson lived for many years in China during the 1980s and is one of the first people to provide tours in Mandarin Chinese. He has worked in the industry for 30 years and has before taught seminars about receiving Mandarin Chinese speakers.

Grants

Do you have the right to a grant from your union or the Icelandic Directorate of Labour to pay towards studies or shorter courses?
Check it out HERE.

Chinese tourism culture and receiving Mandarin Chinese speaking tourists

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